Junior retailer Engagement Specialist

Europe

Croatia

Operations

#: 53163-en_US

Regular

Full-Time

Croatia

Zagreb

Junior retailer Engagement Specialist – 53163

Operations – Croatia Zagreb, Croatia 

Junior Retailer Engagement Specialist – Zagreb, Croatia

 

ABOUT THIS JOB

Flexibility. Fun. Freedom to grow. It’s all happening at Nielsen, where analysts are working hard to drive decisions for top companies. Our accurate, detail-oriented Retailer Engagement Specialists roll up their sleeves to work on projects end-to-end. They also gain global experience in an engaging, multi-cultural work environment. 

RESPONSIBILITIES

– Drive Retailer Quality KPIs and build supplier (retailer) improvement processes and technology solutions that can be leveraged globally.
– Must be a team player working closely with all Nielsen departments to establish an interactive process with retailers.
– Responsible for retention and penetration activities of existing retailers and improvement of the quality of the data receiving from the retailer
– Complete special projects assigned to the region in regards to Retailer Engagement, as well as reporting the results across the region
– Communicate with retailer IT departments (at all levels) on an ongoing basis regarding input-data quality and future retailer input-data changes.
– Conduct all data investigations where the issue is traced back to retailer input and work with retailer and Nielsen Operations to correct input errors.
– Review retailer cooperation agreements to identify compliance/non-compliance with the data and information provided to Nielsen
– The role may require working with multiple client data concurrently and will also include being responsible for managing the data investigation.
 

 

QUALIFICATIONS

– High school / Bachelor's degree
– Fluent in Croatian and English
SQL skills – intermediate to experienced is a must
– Ability to be successful in an environment of continuous improvements and stretch targets
– Must have good verbal and written communication skills.
– Experience in building client relationships in a client service or sales/service organization (as a plus)
– Good Analytical Skills

 

 

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ABOUT NIELSEN

We’re in tune with what the world is watching, buying, and everything in between. If you can think of it, we’re measuring it. We sift through the small stuff and piece together big pictures to provide a comprehensive understanding of what’s happening now and what’s coming next for our clients. Today’s data is tomorrow’s marketplace revelation.

We like to be in the middle of the action. That’s why you can find us at work in over 100 countries. From global industry leaders to small businesses, consumer goods to media companies, we work with them all. We’re bringing in data 24/7 and the possibilities are endless. See what’s next with us at Nielsen: careers.nielsen.com

Job Type: Regular 

Primary Location:  Zagreb,Croatia 

Secondary Locations: , , , 

Travel:  No