Research Executive

India

Kolkata

Human Resources

#: 48206-en_US

Regular

Full-Time

India

Kolkata

ROLE DESCRIPTION
Designation: Executive/ Senior Executive (Depending on Experience)
Unit: Retail Measurement Service – Client Delivery and Insights
Location: Mumbai

 

JOB DESCRIPTION
PURPOSE OF THE ROLE:

It is a Client servicing role; The FTE will be interacting with the CMI on a day to day basis
Main Accountabilities:
 Maintain a client service orientation by managing day-to-day administration of client service activities
and coordinating on the analysis and reporting of assigned research projects.
 Client Management: undertake analysis for RMS and handle clients query.
 Technical: acquire knowledge of both RMS solutions by attending requisite training
 Financial Management: participate in financial discussions with team leader and provide necessary
inputs
 Maintain an accurate, complete, up-to-date and insightful client business profiles to be shared with
senior management
 Serve as primary contact to assigned client contacts on ad-hoc analyses and understand and respond
to questions on content, basic data issues/questions, report generation, etc
 Assist senior staff in delivering quality services to clients and ensure the services provided to clients
are timely and precise according to client business needs and specifications and at the same time
meeting the company quality standards
 Provide "in office" research, administrative and operational support to senior staff
 Be directly accountable for work conducted for their nominated clients in terms of analyses, charting,
etc and perform quality checks on all reports for alignment to request, accuracy and correctness

 

Primary Qualities Required:
Experience:

 1 to 4 years’ experience in FMCG / Service / Retail industry
 Effective communication skills
 Strong Client Focus and Proactiveness
 Strong command on Microsoft Excel and PowerPoint
 Working knowledge of research techniques and methodologies
 Plus point: Working knowledge of statistics and multivariate analysis
 Plus point: Knowledge of Nielsen Retail Audit