Europe, Slovakia, Nielsen Brandbank

Key Account Manager

Europe

Slovakia

Brandbank

#: 48620-en_US

Regular

Full-Time

Slovakia

Bratislava

Key Account Manager – 48620

Brandbank – Slovakia Bratislava, Bratislava 

KEY ACCOUNT MANAGER – NIELSEN BRANDBANK

 

ABOUT THIS JOB
Nielsen Brandbank is one of the world's most trusted providers of digital product content, delivering an end to end solution for brands, retailers and wholesalers across the globe. With over two decades of experience in the FMCG industry, Nielsen Brandbank operates in over 16 countries, distributing over 50 million digital product assets from 7000+ global brands to 260+ retail and wholesale partners. As a world leader, we are ever-evolving to create, manage, distribute, optimise and measure product content across the FMCG industry, powering an enriched omnichannel shopping experience. For more information, visit www.brandbank.com.   

 

RESPONSIBILITIES

  • Detailed knowledge of Brandbank services and the ability to sell these services effectively, identification of specific customer needs in accordance with Brandbank strategy;
  • Develop and maintain excellent customer relationships at all levels;
  • Always ensure customer satisfaction by maintaining a customer portfolio and monitoring of satisfaction on a regular basis;
  • Maximizing potential revenue and bringing the added value to the services provided to the customer;
  • Develop key customer processes in line with the growth of Brandbank and ensure customer satisfaction;
  • Create professional customized solutions in accordance with internal principles and ensure, together with the IT department, that the services are fully automated. 
  • Finding new opportunities and their realization together with our team and relevant contacts with customers;
  • Obtain feedback from customers regarding potential product enhancements and new service opportunities and presenting this information back to the business;
  • Planning, managing and negotiating renewals/management fees to ensure the growth of service;
  • Completing campaigns and projects within specified deadlines;
  • Up-selling the additional services at every opportunity;
  • Obtaining the information about the strategic objectives of the company and their usage within the communication with suppliers;
  • Be confident in discussions with customers about future development, obtaining references, gaining knowledge about new areas interesting for Brandbank;
  • Problem-solving and handling customer complaints. 

A LITTLE BIT ABOUT YOU
You’re the first to recognize an opportunity, then turn it into a client solution. Pivot is your middle name. Last-minute requests? No problem. You confidently manage data, and you care about the people behind every number. In fact, you’re a bit of a people person and feel energized by successful collaboration. You manage relationships and expectations as well as manage projects, and your experience speaks for itself. Curiosity, communication, and critical thinking drive your work–whether you got your start in sales or consulting, analytics or consumer goods. Now you’re ready for what’s next.
 
 
QUALIFICATIONS

  • Previous experience in the field where goals have to be achieved and strong will to overcome defined personal and company goals.
  • B2B sales experience.
  • Excellent business English and Czech
  • Strategy planning and sales realization.
  • Self-starter with excellent time management. 
  • Building up a long-term client relationship with added value. 
  • Previous experience with negotiation and adjustment techniques.
  • Ability to define priorities and organize his or her workload.
  • Following the deadlines, capability to perform tasks and cope up with the work-load. 
     

 

#LI-PL

ABOUT NIELSEN

We’re in tune with what the world is watching, buying, and everything in between. If you can think of it, we’re measuring it. We sift through the small stuff and piece together big pictures to provide a comprehensive understanding of what’s happening now and what’s coming next for our clients. Today’s data is tomorrow’s marketplace revelation.

We like to be in the middle of the action. That’s why you can find us at work in over 100 countries. From global industry leaders to small businesses, consumer goods to media companies, we work with them all. We’re bringing in data 24/7 and the possibilities are endless. See what’s next with us at Nielsen: careers.nielsen.com

Job Type: Regular 

Primary Location:  Bratislava,Bratislava 

Secondary Locations: , , , 

Travel:  No